Good Garage Scheme

We are part of the Good Garage Scheme.

Using the Good Garage Scheme, you'll find local independent garages you can trust. Be assured that every garage listed performs services to a strict standard and will always have your best interests at heart.

Being part of the Good Garage Scheme means that we have to follow a strict code of conduct:

• To provide full business details to the Good Garage Scheme administrators; including ownership, premises, staffing and trade activities.
• To demonstrate a commitment to deal with customers fairly, courteously and in keeping with good business practice.
• To notify customers before work is undertaken if the business does not accept particular forms of payment.
• To deal with complaints with customers within 2 weeks of receiving the complaint.
• To make parts replaced during service or repair available for inspection by the customer.
• To comply with the Industry Standard Service checklist on all services and include products that remove contamination.
• To provide a completed service checklist following the service.
• To offer the customer a feed-back leaflet.
• To provide the customer with a Good Garage Scheme service record.
• To display in a prominent position the Good Garage Scheme code of conduct.